Shipping Policy
Shipping Information 🚚
At The Kids Warehouse, we're committed to getting your little one's goodies to you quickly and safely!
📍 **Shipping Within Sri Lanka**
We ship nationwide across Sri Lanka from our warehouse in Colombo.
💰 **Shipping Costs (LKR)**
🏠 **Colombo District**
• Standard Delivery (2-3 business days): LKR 300
• Express Delivery (1-2 business days): LKR 500
• Free shipping on orders above LKR 5,000
🌍 **Western Province** (Gampaha, Kalutara)
• Standard Delivery (3-4 business days): LKR 400
• Express Delivery (2-3 business days): LKR 600
• Free shipping on orders above LKR 7,500
🏝️ **Other Provinces**
• Standard Delivery (4-7 business days): LKR 600
• Express Delivery (3-5 business days): LKR 800
• Free shipping on orders above LKR 10,000
⏰ **Delivery Timeline**
• Orders placed before 2:00 PM are processed the same day
• Weekend orders are processed on Monday
• Public holidays may cause 1-2 day delays
• During peak seasons, allow an extra 1-2 days
📦 **What We Ship**
✅ Toys, clothes, books, and accessories
✅ Items are carefully packaged for protection
✅ Fragile items receive extra bubble wrap
✅ All packages are child-safe and secure
🚫 **Shipping Restrictions**
• We currently ship only within Sri Lanka
• Large furniture items may have additional charges
• Batteries and electronic items follow special regulations
📞 **Track Your Order**
• Tracking information sent via SMS and email
• WhatsApp updates available: +94 77 123 4567
• Check order status anytime on your account
🎁 **Special Services**
• Gift wrapping available for LKR 150
• Same-day delivery in Colombo suburbs (LKR 800)
• Scheduled delivery for special occasions
❗**Important Notes**
• Delivery times are estimates and may vary
• Someone must be available to receive the package
• We'll contact you before delivery
• Safe delivery locations can be arranged
📞 Questions about shipping? Contact us:
• WhatsApp: +94 77 123 4567
• Email: orders@thekidswarehouse.lk
We're here to make sure your child's new treasures arrive safely! 🌟