Refund policy

Refunds for change of mind will not be accepted.

Products/services under daily deals are limited-time and limited-stock promotions that, once ordered and paid, are non-refundable. The voucher issued when you purchase the product/service must be utilized (redeemed) during the validity period of the voucher. TKW is not liable for failure to redeem the voucher under any circumstances, and the purchase cannot be refunded.

All refunds are processed within 2–3 working days by TKW (processing times are shown in the table below). Further processing back to your credit card/bank account may require additional time depending on the bank/institution, for which TKW cannot be held liable.